may, 2021

20may10:15 AMSuccess Story – Collaborating to Drive Efficiencies and Process Improvements Across the Enterprise10:15 AM

Event Details

Driving efficiencies in the contact center is only half the battle! This session will showcase a case study of using the contact center to transform opportunity into revenue.

Key Take-Aways:

  • Insight into positioning the contact center as a strategic asset
  • Lessons learned in implementing innovative solutions
  • Techniques for getting C-Suite buy-in


(Thursday) 10:15 AM