august, 2020

19aug1:00 PMContact Center Site Tour And Executive RoundtableShuttle Check In. Lunch will be provided.

Host: Corey Williams, Director of Operations, Boca Raton, Teleperformance
1:00 PM

Event Details

Boca Raton Customer Experience Center

Join us on a tour of “building a great place to work” at Teleperformance’s Customer Experience Center in Boca Raton, FL.

The workplace can have a significant impact on attracting and retaining talent and we want every member of the TP family to take pride in where they work. However, over time a site gets old and shows it. Join us in our journey as we upgrade an existing site to better reflect this great workplace – building an environment for the best people with an attention to detail while incorporating brand values.

From the eyes of our interaction experts you will see this come to life through innovations at the center and in recruiting, training and performance management.

Following the tour we’ll share best practices and savor some Floridian flavors.


(Wednesday) 1:00 PM