june, 2021

16jun3:15 PMInsights And Ideas Roundup – The Great Take-Away: Implementing the Best, Brightest and Boldest Ideas from the Program3:15 PM Moderator: Jan Smets, Director Retail and Customer Care, bpost Panelists Include: Kathy O’Mahony, Senior Manager, Homes Commercial, AIB Direct
Neil Sturrock, Customer Service Director, Europe, Office Depot

Event Details

Participants at each Customer Contact Executive MindXchange come away with a wealth of key learnings and it can be a challenge to take it all in.  During this interactive session, members of the Customer Contact community will highlight the most important themes, key take-aways and lessons learned they can be readily operationalised once you are back in the office.

Time

(Wednesday) 3:15 PM

Moderator

Jan Smets, Director Retail and Customer Care, bpost

Speaker Link

Panelist

Kathy O’Mahony, Senior Manager, Homes Commercial, AIB Direct

Speaker Link

Panelist

Neil Sturrock, Customer Service Director, Europe, Office Depot

Speaker Link

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