Participants at each Customer Contact Executive MindXchange come away with a wealth of key learnings and it can be a challenge to take it all in. During this interactive session, members of the Customer Contact community will highlight the most important themes, key take-aways and lessons learned they can be readily operationalized once you are back in the office.

Panelists Include:

Derek Carder
Vice President, Customer Experience & Technical Operations
Geotab

Joel Kell
Senior Director, Service Operations
Elevate

Raquel Macarthy
Head of Customer Experience
Replacements
Customer Engagement Leadership Council Member