june, 2020

11jun7:00 PMHertz Europe Service Centre Tour and Executive Roundtable Conclude –Transportation to Clontarf Castle Hotel provided.7:00 PM

Event Details

Join us at Hertz Europe Service Centre on 6 June to engage with industry peers on some of the common challenges facing your organisation.

The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., operates the Hertz, Dollar, Thrifty & Firefly vehicle rental brands in approximately 10,200 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. Our vision is to be the #1 trusted provider to connect you globally, where ever you need to be. We value people as our biggest asset. In everything we do, care for each other, our customers and our communities. Customer Care has a global geographical footprint of circa 2000, in-house, outsourced & at home teams, offering multi-channel Customer Service, Support and Reservations.

Participant Take-Aways:

  • Ways we use VOC data analysis in collaboration with our colleagues across the organisation to continuously enhance the customer experience
  • Best practices for technology optimisation
  • Insight on our performance coaching program to support our people deliver for customers, the organisation and themselves


(Thursday) 7:00 PM