CHOOSE BETWEEN SIX DIFFERENT COLLABORATION ZONES:" />

may, 2021

19may3:50 PMFeaturedCHOOSE BETWEEN SIX DIFFERENT COLLABORATION ZONES:Customize Your Agenda! Stay the course with one zone or bounce around to others. All collaboration zones are Power-Point Free,
participant-driven discussions featuring creative thinking and idea generation.

Zone 1. Strategic Boardroom | Zone 2. Raising the Bar on Customer Effort & Experience | Zone 3. Elevating the Agent Experience | Zone 4. Enhancing Agent Effectiveness | Zone 5. Modernizing Contact Center Technology | Zone 6. Excelling in Contact Center Operations

Best Practice sessions examine a real world use case, dissect the best practices employed and explore how to apply them to your own initiative and company

Choose one of the following zones:
3:50 PM

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