february, 2021 Choice 2. It's a Crowdsource! 04feb3:05 PMChoice 2. It's a Crowdsource!Want to benchmark your CSAT? Or connect with other tenured strategic thinkers to share the most valuable insight from the event? Join either one of these crowdsource sessions and bring your insights and experiences. Benchmarking CSATFab Facilitator: Alpa Shah, Global Vice President, CX Practice, Frost & Sullivan For Strategic Thinkers and Seasoned Executives OnlyRockstar Insights: Willa Hightower, Director of Strategic Planning, Exelon3:05 PM EST Time(Thursday) 3:05 PM EST Rockstar InsightsWilla Hightower, Director of Strategic Planning, ExelonCustomer Engagement Leadership Council Member Fab FacilitatorAlpa Shah, Global Vice President, CX Practice, Frost & Sullivan CalendarGoogleCal