04feb3:05 PMChoice 2. It's a Crowdsource!Want to benchmark your CSAT? Or connect with other tenured strategic thinkers to share the most valuable insight from the event? Join either one of these crowdsource sessions and bring your insights and experiences.
Fab Facilitator: Alpa Shah, Global Vice President, CX Practice, Frost & Sullivan
For Strategic Thinkers and Seasoned Executives Only
Rockstar Insights: Willa Hightower, Director of Strategic Planning, Exelon
3:05 PM EST