Delivering Fiscally Responsible Customer Service By Thomas Rocharz | Dec 7, 2023 | CC | 0 comments Presented by Thomas Rocharz Director of Contact Centers Cape Air ← Previous Post Key Takeaways from the 19th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange Next Post → The Science of CX: Understanding the Chemistry of Complaints You may also like Fueling Decision-Making with Data How AI Will Transform—Not Replace—Your CX Role The Customer Experience Oversight: Why Your Hiring Process Is More Critical Than You Realize