february, 2021 Topic Tables 03feb3:45 PMTopic TablesNetworking roundtables hosted by industry leaders.Hosted By: SmartAction, Interactions, Lucidworks, Jacada, IBM WatsonTopics Include:• How to Build a Business Case for Conversational AI• Personally Identifiable Information (PII) and the Pandemic: Revisiting Redaction in the New Landscape• How Industry Leaders Disrupt to Deliver Agent Experience and CX• In today’s contact centers, the future of knowledge should be LESS not MORE• How to Kill Your Chatbots - and the Path to a Conversational AI Strategy3:45 PM EST Event DetailsHosted By: SmartAction, Interactions, Lucidworks, Jacada, IBM Watson Event Details Hosted By: SmartAction, Interactions, Lucidworks, Jacada, IBM Watson Time(Wednesday) 3:45 PM EST CalendarGoogleCal