february, 2021

03feb3:45 PMTopic TablesNetworking roundtables hosted by industry leaders.

Hosted By: SmartAction, Interactions, Lucidworks, Jacada, IBM Watson

Topics Include:

• How to Build a Business Case for Conversational AI
• Personally Identifiable Information (PII) and the Pandemic: Revisiting Redaction in the New Landscape
• How Industry Leaders Disrupt to Deliver Agent Experience and CX
• In today’s contact centers, the future of knowledge should be LESS not MORE
• How to Kill Your Chatbots - and the Path to a Conversational AI Strategy

3:45 PM EST

Event Details

Hosted By: SmartAction, Interactions, Lucidworks, Jacada, IBM Watson

SmartAction interactionsLucidworks JacadaIBM Watson

Time

(Wednesday) 3:45 PM EST

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