Customer Experience Strategy and Tactics In A Pivotal Time
Be Inspired. Inspire Others.
Purposely Atypical!
Fab Facilitators, NOT Speakers
Out of the Box Networking
Powerpoint Free Zones
Return on Relationships
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Customer Contact West Prepares you for the Future of Customer Care

Strategic Boardroom

Analytics in Action

Agents, Automation, and AI

Efficiency and Effectiveness in the Contact Center

The Integrated Customer Journey

Enhancing the Customer Experience
A Can’t Miss Event. Expect the Unexpected