Recent Posts
- Crowdsourcing Tactical Solutions to Top Customer Contact Challenges
- From Smart Phones to Smart Things, from Apps to AI: Q & A with Christina “CK” Kerley Keynoter, Futurist & Instructor – Rutgers Business School
- Delighting Clients is Stupid
- Navigating the AI Maze: How to Confidently Make AI Decisions for Your Business
- Executive Insight Video: Are Your Digital Support Technologies Helping or Hindering Your Customer’s Experience?