Event Type CCE21 Day 3
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FILTER BY ZONE: Stick with one zone or bounce around to others, its your choice! All zones are PPT free & participant-driven discussions.
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1. Strategic Boardroom
2. Analytics in Action
3. Agents, Automation, and AI
4. Efficiency and Effectiveness in the Contact Center
5. The Integrated Customer Journey
6. Enhancing the Customer Experience
General Session
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