Event Type CC EAST Day 1
FILTER BY ZONE: Stick with one zone or bounce around to others, its your choice! All zones are PPT free & participant-driven discussions.
All
1. Strategic Boardroom
2. Analytics in Action
3. Agents, Automation, and AI
4. Efficiency and Effectiveness in the Contact Center
5. The Integrated Customer Journey
6. Enhancing the Customer Experience
General Session
april
11apr8:30 AMSip & SailHosted By: VERINT8:30 AM
Event Details
Sail down Las Olas River while creating unforgettable memories along the way. We’ll journey down premier Las Olas Boulevard to taste the local cuisine before stepping aboard a cruise along
Event Details
Sail down Las Olas River while creating unforgettable memories along the way. We’ll journey down premier Las Olas Boulevard to taste the local cuisine before stepping aboard a cruise along Fort Lauderdale’s waterfront. With a mimosa in your hand, this will be a networking experience not to be missed!
Hosted By:
Time
(Sunday) 8:30 AM
11apr6:00 PMPresenter & Thought Leader Orientation6:00 PM
Event Details
An essential meeting for Headliners, Moderator presenters, Fab Facilitators, and confirmed thought leaders to preview the event, highlight your roles, and network with fellow peers.
Event Details
An essential meeting for Headliners, Moderator presenters, Fab Facilitators, and confirmed thought leaders to preview the event, highlight your roles, and network with fellow peers.
Time
(Sunday) 6:00 PM
11apr6:45 PMMeet 'n' Greet6:45 PM
Event Details
This end-user/practitioner networking activity is your opportunity to identify – right out of the gate – those peers who share challenges similar to your own. It’s a great way to
Event Details
This end-user/practitioner networking activity is your opportunity to identify – right out of the gate – those peers who share challenges similar to your own. It’s a great way to find participants who have thought leadership you can benefit from and to facilitate later dialogues throughout the event.
Time
(Sunday) 6:45 PM
11apr7:30 PMWelcome Networking Reception & Event Kickoff7:30 PM
Event Details
Meet your fellow peers and colleagues as we engage in an ice breaker over cocktails to get the conversations started and set you up for an event whose foundation is
Event Details
Meet your fellow peers and colleagues as we engage in an ice breaker over cocktails to get the conversations started and set you up for an event whose foundation is built on collaboration.
Time
(Sunday) 7:30 PM