BE INSPIRED. INSPIRE OTHERS
Purposely Atypical!
Facilitators, NOT Speakers
Out of the Box Networking
Powerpoint Free Zones
Return on Relationships
Join us at an upcoming Customer Contact Event
Ask us about Team Experiences and Frostpaks to save money with a group, or over multiple events.
To learn more, reach out to adam.geiger@frost.com
Customer Experience Ecosystem
JULY 17-19, 2024
Orlando, FL
Customer Contact West
Oct 20-23, 2024
Tucson, Arizona
Customer Contact East
April 6-9, 2025
Fort Lauderdale, FL
Latest Event Content
Building Vibrant Voice-of-the-Customer Programs
What is the Voice of Customer (VoC)? When your customers speak… do you listen? And do you listen even when they don’t speak? In order to be...
Executive Brief: Leveraging Evolving Technologies
Customer Engagement Leadership Council member Aini Ali recently led a virtual member event on the topic of Leveraging Evolving Technologies. Read on...
Elevating Customer Experience: The Strategic Imperative for Contact Center Leaders
The landscape of customer experience (CX) is evolving rapidly and contact center leaders are tasked with managing a dynamic environment where...