The recipe for success in B2B customer service.
Key Take-Aways:
Key findings on the correlation between employee satisfaction and customer loyalty
Insight on customer listening post best practise
Event Details
The recipe for success in B2B customer service.
Key Take-Aways:
Key findings on the correlation between employee satisfaction and customer loyalty
Insight on customer listening post best practise and key challenges, including how customer insight is used to drive change
Proven ways how customer service can support organisational goals & challenges and raise their profile
Time
(Thursday) 11:10 AM
Rockstar Insights
Louise Robinson, Global Vice President Customer Service, Diversey
