june, 2020

11jun8:30 AMICE BREAKER AND KEYNOTEThe Agent Experience: A Force for Customer Experience Innovation and Opportunity8:30 AM Headliner: Michael O. “Coop” Cooper , Founder, Innovators + Influencers

Event Details

With all of the focus on technology as the disruptor for innovation, what if your people are the real force for innovation and creativity? This session looks at how to ensure you activate the power of your people.

Key Take-Aways:

  • A fresh perspective on why humans are the key drivers in all disruption, creativity and innovation
  • Practical ways to create an environment that fosters creativity and innovation
  • A guide to the art and science of unleashing the power of your people


Michael O. “Coop” Cooper , Founder, Innovators + Influencers

Michael O. “Coop” Cooper is an internationally recognized executive coach, advisor, facilitator and trainer who specializes in working with executive teams to develop the leadership skills, alignment and strategies to grow and thrive in a constantly changing environment.

Speaker Link


(Thursday) 8:30 AM