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Facilitators, NOT Speakers
Out of the Box Networking
PowerPoint Free Zones
Return on Relationships
Join us at an upcoming Customer Contact Event
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To learn more, reach out to [email protected]
Customer Contact West
Oct 19-22, 2025
Tucson, Arizona
Customer Contact East
April 12–15, 2026
Fort Lauderdale, FL
Customer Experience
JUNE 23-25, 2026*
East Coast Locale*
Latest Event Content
Your Customer eXperience Is Only as Strong as Your Weakest Partner
When a Partner Missteps, Your Brand Pays the Price Picture this: a customer uses your platform, redeems loyalty points, and expects a high-quality,...
HEADLINER VIDEO – Maximizing Value through Balanced Service Interactions
Headliner Video – Presented by Nate Brown Head of CX Advisory Metrics Sherpa
Master the Art of Executive Storytelling: From Analytics to Influence
In her Capstone presentation at the 21st Annual Customer Contact West: A Frost & Sullivan Executive MindXchange, Alisha Hightower discussed how...