BE INSPIRED. INSPIRE OTHERS
Purposely Atypical!
Facilitators, NOT Speakers
Out of the Box Networking
PowerPoint Free Zones
Return on Relationships
Join us at an upcoming Customer Contact Event
Ask us about Team Experiences and FrostPaks to save money with a group, or over multiple events.
To learn more, reach out to [email protected]
Customer Contact West
Oct 19-22, 2025
Tucson, Arizona
Customer Contact East
April 12–15, 2026
Fort Lauderdale, FL
Customer Experience
JUNE 23-25, 2026*
East Coast Locale*
Latest Event Content
Customer Inspired Innovation (CII): From Insight to Impact and Sustainable Growth
In an era where markets shift quickly and technologies evolve even faster, one capability continues to distinguish industry leaders from the rest:...
Precision CX: Investing for Maximum Impact
Do you truly know and understand your role? Are your priorities aligned with your strategy? Are you investing in the right solutions and technology?...
One from Lili’s book, my first manager ever. Work CAN be fun.
It was the mid-'90s, and my mother, after seeing me glued to my PC for the hundredth time, said something that changed my life forever: “You spend...



