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Purposely Atypical!
Facilitators, NOT Speakers
Out of the Box Networking
Powerpoint Free Zones
Return on Relationships
Join us at a upcoming Customer Contact Event
Customer Contact East
April 3-6, 2022
FL
Customer Experience Ecosystem
July 18-20, 2022
MN
Customer Contact West
Oct 16-19, 2022
AZ
Latest Event Content
Silver Linings in a Pandemic – Humanizing Agents
The latest unified communications & video conferencing tools in contact center solutions can make training & collaboration easier.
Customer Contact East: A Frost & Sullivan Executive MindXchange Excerpt
Customer experience leader Rachelle Dever led a brainstorming session on ways to improve customer and employee loyalty.
Case History – End to End Product Journey Excellence
Building a product that truly meets users’ needs requires maniacal focus on user pain points. It’s rarely a simple, linear process.