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Join us at a upcoming Customer Contact Event
Customer Contact East
April 3-6, 2022
FL
Customer Experience Ecosystem
July 18-20, 2022
MN
Customer Contact West
Oct 16-19, 2022
AZ
Latest Event Content
The Ushering in of a New Culture
Understanding that the customer must be at the center of any competitive strategy is an important step. Learn how to make your customer happy!
Top 10 Takeaways from the 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange
The top 10 takeaways from some of the most insightful sessions of the event, backed up with findings from Frost & Sullivan research and other sources.
Fixes for your Most Vexing Customer Service Issues
Companies need to consider ability to react with more real- time flexibility with marketing, on‐site sales and agent training.