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April 2021  |  Volume 2  |  Issue 7

Strategy and Tactics for Extraordinary Times
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Six Strategies to Keep Your Customers Engaged in Uncertain Times

By Michael Truett
Founder and Chief eXperience Officer
ECPJ Advisors‬

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Customer Contact: VIRTUAL Webinar
Executive Insights: Prioritizing the Safety and Well-Being of Your Employees

Presented by Erin McMillan
Assistant Vice President
Customer Service Operations
Cox Automotive Media Group

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