sponsorship prospectus

THE CUSTOMER CONTACT EXECUTIVE MINDXCHANGE SERIES

FROST & SULLIVAN HAS CREATED THE PERFECT BLEND OF INTERACTIVE CONTENT AND NETWORKING!

WHAT IS AN EXECUTIVE MINDXCHANGE?

The Executive MindXchange is a one-of-a–kind event that combines relevant and timely content in an interactive format. Add in a series of unique and strategically designed networking functions that drive relationships and you have an unbeatable experience! Our format connects you with the right audience of decision makers, positions you as a peer and provides participant access through sequential touch points to foster a RoR (Return on Relationships), leading to an accelerated ROI.

upcoming events

Customer Experience 2026
A Frost & Sullivan Executive MindXchange
Orlando, FL | July 13 – 15, 2026

22nd Annual Customer Contact West
A Frost & Sullivan Executive MindXchange
Tucson, AZ | October 19 – 22, 2026

23rd Annual Customer Contact East
A Frost & Sullivan Executive MindXchange
Ft. Lauderdale, FL | April 11 – 14, 2027

EXPECT THEIR SALES CYCLES TO REDUCE BY 50%

GENERATED UP TO 9 RELATIONSHIPS WITH “DECISION MAKERS”

REPORTED AN ROI 5X STRONGER THAN OTHER EVENTS

the executive mindxchange audience

Executive

Management

Other

Network with Vice Presidents, Directors and Senior Managers of:

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Call Centers

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Contact Centers

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Customer Analytics

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Customer Care

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Customer Contact

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Customer Experience

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Customer Satisfaction and Loyalty Customer Service

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Customer Strategy

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Customer Support

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Operations Quality

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Assurance

sponsorship funnel

Shape the audience

agenda highlights

Participants will have the opportunity to customize their agenda based on concurrent Collaboration Zones that run throughout the event. Participants can stay the course with one zone or bounce around during the breakout sessions. All collaboration zones are power point free, participant driven discussions featuring creative thinking and idea generation.

Full Agenda Here

of surveyed sponsors would recommend sponsorship of a Frost & Sullivan Executive MindXchange

simply the best investment you can make

“It is a first of it’s kind based on my experience. It brings buyers and sellers together in an environment that fosters conversation unlike typical buyer seller environments.

“Frost & Sullivan not only facilitates extensive opportunities for thought leaders to exchange potent ideas, but also has the uncanny knack of getting appropriate interest matches together for extended, long-term relationship building.

“Made more connections that were much deeper than any other show, and was able to condense the equivalent of 3-4 months of normal sales cycle into 3.5 days.

“The Executive MindXchange provided extensive value to my team. I was able to set up 6 meetings on my prospect’s calendars before we even left the event. We had initial conversations and several interactions throughout the event, establishing a wonderful rapport.

“Frost & Sullivan MindXchange events always creates a fantastic opportunity to build strong partnerships through meaningful conversations, insightful zone sessions, and exciting networking events.

“As a long-time sponsor, we have consistently seen a strong return on our investment. The connections we’ve made at these events have directly translated into promising opportunities, positively impacting our bottom line. In fact, we’ve been able to secure multiple new clients as a direct result of our sponsorship over the years.

“High potential for quality lead generation. Attendees ARE our target audience. Fun networking events create really unforgettable experiences among attendees that enable real relationship building.

“Frost & Sullivan breaks down the artificial barrier between “participant” and “sponsor” to enable true interaction. The content is superior to other events.

“This is an excellent event. We feel like we’ve created the beginnings of relationship with potential customers that we would not be able to do at other events.

“This was was the best event I’ve ever attended. Great way to build community and leverage relationships to drive MP. I got some solid relationships coming out of the event that will last.

customize your sponsorship in 4 steps

1. choose your strategic objectives

GUARANTEEING EXCLUSIVITY

Stand out among the rest. Lock out your competition and provide your team the peace of mind to connect with key prospects – guaranteeing exclusivity.

TARGETING PROSPECTS

Be proactive and connect with your top prospects by selecting a designated number of participants to join you for an invitation-only activity of your choice.

OPTIMIZING EXPOSURE

If the majority of the audience is a prospect, you’ll want to connect with them all. Increase the touchpoints and maximize the exposure by selecting the right activities.

QUALIFYING PROSPECTS

Know more than job function and company demographics; gain insight into the needs of the audience as it relates to your specific services. Allow for more focus on true prospects.

DRIVING THOUGHT LEADERSHIP

Position your company as an expert within the industry by showcasing your intellectual capital and branding your
executives as the authority on the given subject matter.

PROMOTING SOLUTIONS

For the ultimate sales pitch, host a featured demonstration, or, for something more subtle, address a larger audience with a 2-minute corporate introduction.

MAXIMIZE BRANDING

Perfect to establish a new brand or re-establish an existing brand with maximum logo exposure through a number of different giveaways and/or stations.

2. select hosted activities | Frost & Sullivan Recommends a minimum of 10 points.

3. CHECK OUT WHAT’S INCLUDED IN YOUR SPONSORSHIP

Exclusivity

Lock out your top 3 competitors from participating as a speaker, sponsor or participant.

Minimum 20
Points

Strategic Partnership Branding Package

Company Logo and 100-word profile in program collateral as Strategic Partner and 8-foot banner at registration.

Minimum 15
Points

1:1 Executive Meetings

Opportunity to connect 1:1 in pre-scheduled meetings with pre-qualified, motivated buyers.

Minimum 10
Points

Event Passes

A select number of full-access passes to attend the sponsored event(s) for employees, clients, and prospects including meals and networking receptions.

Participant Lists

Advance copy of the event participant list sent approximately 5 business days prior to the event (includes name, title, company, and address only).

Solutions Wheel

Opportunity to participate in a series of rapid-fire, one-on-one meetings with our registered participants.

Exhibition

One 6'x3' draped/skirted table-top exhibit for the length of the event

Participant Profiling Program

Opportunity to nominate prospects and customers to play an active role in the event at a significant savings.

Sponsorship Branding Package

Company Logo and 50-word profile in program collateral and opportunity to submit up to 3 fact-based articles focusing on industry-level trends and issues around the event tracks

On-Site Sales Team Training

A 90-minute essential workshop that will prepare your team to generate the greatest return out of your sponsored Frost & Sullivan event.

First-Rights-of-Refusal

First-rights-of-refusal for the identical sponsorship(s) and hosted activities for the following year (subject to prevailing prices).

4. determine how many points you need

Frost & Sullivan Recommends a minimum of 10 points.

TEAM PASSES, GUEST PASSES & 1:1 MEETINGS & MAX ACTIVITIES

Points	Team Passes	Guest Passes	1:1 Meetings	Max Activities
20 Points	6	8	Up to 6+	Up to 5
15 Points	5	7	Up to 5+	Up to 4
12 Points	4	6	Up to 2+	Up to 4
10 Points	4	5	Up to 2+	Up to 3
9 Points	3	4	N/A	Up to 2
8 Points	3	3	N/A	Up to 1

become a member

With your membership, your organization is committed to a minimum of five (5) future Executive MindXchange events, as well as the perks below.

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First eligible to qualify for collaboration zone facilitation

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20% Savings on Event Sponsorship

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Full contact information (name, address and phone) of registered participants from sponsored events – All based on GDPR compliance

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Enhanced company listing in Event App (please note that this is leveraged when available determined by Frost & Sullivan)

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Preferred positioning in the Networking Hall

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Preferred options for newly released hosted activities

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Exclusive Savings of $500 (versus $250) for your prospects and clients that attend events you have selected to sponsor

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Additional savings on participant registration at alternative,
non-sponsored Frost & Sullivan events for your team, as well as on newsletter advertisement and event upgrades

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Subscription to our Executive Chronicles (transcriptions of sponsored events)

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Preferred pricing on consulting services and Growth Partnership Services (GPS) Subscriptions

next steps

The Customer Contact Executive MindXchange is a unique program that takes the event sponsorship experience to a new level. We are committed to delivering you a marketing return by designing a program that will attract and deliver the highest value for senior executives from the contact center and customer experience community.

Let’s Talk

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Many of the activities we offer are limited and exclusive. To maximize your choices, it’s important to talk sooner vs later.

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Benefits start immediately. We’ll post your logo and can start inviting your prospects the day you sign onboard.

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Let us know your availability, and we’ll get a call on the calendar!