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Taking Care of the Heart of Your Company – Your Customers
By Jerry Leisure Vice President of Customer Success Forte Labs, Incorporated Read more »
Virtual Executive Assembly Brief Agent Culture and Engagement
Presented by April Sealy Vice President, Operations and Customer Solutions Elevate
What Are You Building? I’m Building a [Customer Service] Cathedral
By Michael Pace Director, Global Member Services Virgin Pulse Read more »
Keynote Video Saving The Customer Experience, One Contact Center At A Time
Presented by Nate Brown Head of Customer Experience UL EHS Watch now »
Train to the Vision
By Sheri Kendall Learning and Development Manager FCR Read more »
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