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DTSTAMP:20260408T164824
DTSTART:20210518T120000Z
DTEND:20210518T235000Z
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SUMMARY:Executive Presentation and Crowdsource – Budget Optimization: Ideas for Driving Out Cost in the Contact Center
DESCRIPTION: Efficiency in the call center is expected – communicating the obstacles and gaining senior leadership buy in at the physician level can be challenging. This session will discuss how the centralized call center overcame negative PR\,  communicated process improvements and developed a sustainable recognition and celebration program with zero company[..]
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