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DTSTAMP:20260918T101306
DTSTART:20211027T105500Z
DTEND:20211027T235000Z
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SUMMARY:Emerging Channel
DESCRIPTION: Metrics are a top priority for many Customer Experience Initiatives. However\,  there are hundreds of different metrics which makes it difficult to select one without it feeling like a ‘new flavor of the month’. Key Take-Aways: Proven ways on how to select a metric that is relevant to your organization[..]
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