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DTSTAMP:20260616T211328
DTSTART:20211026T112500Z
DTEND:20211026T235000Z
LOCATION:
SUMMARY:Strategic Boardroom: Meeting the Unique Challenges of the Enterprise Contact Center
DESCRIPTION: Contact centers are complex with many stakeholders\,  many opinions\,  many objectives – in this session you will gain tools for deploying a strategy for gaining alignment for major transformations across organizational units. Key Take-Aways: Learn how to deploy a data driven decisioning model to remove bias from disparate organizational biases[..]
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