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DTSTAMP:20260408T051052
DTSTART:20211025T102000Z
DTEND:20211025T235000Z
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SUMMARY:Gaining Top Down Support for the Digital Future of Customer Care
DESCRIPTION: This dynamic workshop allows everyone in the room to start thinking and talking about what companies need to do to survive and thrive in the future. Using guided dialogue and visualization\,  and imagining themselves as customer experience radicals\,  the audience works in small groups to take a hard look at[..]
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