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DTSTART:20211104T110000Z
DTEND:20211104T235000Z
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SUMMARY:Roundtable Zone 1: B2B Nuances of Customer Success
DESCRIPTION: The recipe for success in B2B customer service. Key Take-Aways: Key findings on the correlation between employee satisfaction and customer loyalty Insight on customer listening post best practise and key challenges\,  including how customer insight is used to drive change Proven ways how customer service can support organisational goals &[..]
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