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DTSTAMP:20260912T095535
DTSTART:20210520T101500Z
DTEND:20210520T235000Z
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SUMMARY:Success Story – Collaborating to Drive Efficiencies and Process Improvements Across the Enterprise
DESCRIPTION: Driving efficiencies in the contact center is only half the battle! This session will showcase a case study of using the contact center to transform opportunity into revenue. Key Take-Aways: Insight into positioning the contact center as a strategic asset Lessons learned in implementing innovative solutions Techniques for getting C-Suite[..]
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