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DTSTAMP:20260928T024339
DTSTART:20210519T114000Z
DTEND:20210519T235000Z
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SUMMARY:Roundtable Zone 2: Measuring the Cross Channel Customer Experience
DESCRIPTION: This interactive roundtable will discuss challenges in today’s world of ensuring first-class CX at every touch point. The session will unpack the people\,  technology\,  tools\,  culture and innovation - how to bring it all together & effectively measure. It isn’t easy\,  but those companies who solve for this are best[..]
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