Strategic Boardroom Zone 1: Customer Support: Your Call is Very Important to Us!
2021-05-19 11:40 - 23:50 UTC
As a business thrives, there often comes a point when decision makers need to ask if it is more effective, efficient and economical to engage a business process outsourcing company (BPO). Determining your internal and BPO customer care strategy is the focus of this strategic session. Key Take-Aways: Critical factors[..]
