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DTSTAMP:20260407T195808
DTSTART:20191029T133500Z
DTEND:20191029T235000Z
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SUMMARY:ThinkTank: Data Driven Customer Experience
DESCRIPTION: Are you listening to the voice of your customer (VoC) and connecting that to the right metrics and processes to achieve your business objectives? In this interactive session\,  we will discuss moving from reactive data and tactical operations management to proactive data and strategic management by using analytics as a[..]
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