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UID:69eb832ec1fbb
DTSTAMP:20260424T145022
DTSTART:20191028T134500Z
DTEND:20191028T235000Z
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SUMMARY:Roundtable: Cracking the Nut on Omnichannel CX – A Practical Guide and Key Considerations
DESCRIPTION: Omnichannel is getting a bad rap as the latest panacea for everything that’s wrong in the contact center. As a result\,  its potential to provide real business and consumer benefits isn’t being realized. As the cornerstone of your organization’s digital strategy\,  your omnichannel approach will need help in order to[..]
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