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DTSTAMP:20260930T140907
DTSTART:20210203T132500Z
DTEND:20210203T235000Z
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SUMMARY:Zone 2. The Brave New World of Optimal Channels
DESCRIPTION: In the last 10 years\,  brands have added a plethora of channels to their engagement model in the spirit of digital transformation. This resulted in a disjointed multichannel experience that frustrated customers. Today\,  brands need to re-shift their strategy to offer channels that make most sense for their customers. Call[..]
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