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DTSTAMP:20260531T200113
DTSTART:20200923T114000Z
DTEND:20200923T235000Z
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SUMMARY:Strategic Boardroom Zone 1: Customer Support: Your Call is Very Important to Us!
DESCRIPTION: As a business thrives\,  there often comes a point when decision makers need to ask if it is more effective\,  efficient and economical to engage a business process outsourcing company (BPO). Determining your internal and BPO customer care strategy is the focus of this strategic session. Key Take-Aways: Critical factors[..]
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