REWARDING EXCELLENCE, CULTURE & TEAM SPIRIT!
The CCs are the “People’s Choice Awards” of the Customer Service industry, rewarding excellence and outstanding achievement among practitioners and service providers* across a broad range of categories.
2020 CC AWARD CATEGORIES
WHO WE ARE
The CCs are made possible through the coordination of the Frost & Sullivan Customer Engagement Digital Transformation practice, Frost & Sullivan Research Insights practice and Customer Contact: A Frost & Sullivan Executive MindXchange.
For over 50 years, Frost & Sullivan has guided our clients toward transformational growth strategies by focusing on innovation opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. We invest considerable resources each year to analyze best practices in innovation. As we identify companies who are excelling in their domain, we aim to recognize them for their success so that others may learn and benefit.
The panel of judges will include experts from the industry and Frost & Sullivan research analysts.
Judges to be announced shortly.
HOW THE CC's WORK
The CC’s identify and honor companies and teams that are leading the way in creating excellent customer experiences.
The process to enter nominations is simple.
Complete the online nomination form by Friday, June 5 in any or all of the categories you wish to enter.
This entry form is a quantitative evaluation of your business’ success in the categories in which you entered. There is a flat $95 nomination fee, regardless of the number of categories you select.
Our judging panel will tabulate your score and the top ranking applicants in each category will be named Kahunas (winners). There will be multiple Kahunas in each category.
There will be multiple winners in each category.
Kahunas (Winners) in each category will be invited to complete a qualitative evaluation to be considered for the Big Kahuna recognition in each category.
There is no charge to apply for this additional level of recognition.