AN INTERACTIVE EVENT EXPERIENCE LIKE NO OTHER

Interactive discussion that is incredibly open and honest. Real world examples and insights from speakers on the leading edge of customer service and customer experience innovation. Creative networking that is not only fun but actually fosters real connections. A high level group of participants invested in the program that show up with willingness to share and support. Truly an event experience like no other.

Why Participate

You’re going to places not yet explored

Everything needs to be looked at with new eyes. You need fresh perspectives to adapt, reinvent, and continuously evolve strategy, tactics, and processes.

Engagement is key

Retaining the talent you’re competing for is paramount. You must, right now, be meeting the rising expectations your team has of their role, their day-to-day, and their future in the organization.

Digital is a must have

Digitalization is paramount to meet customer expectations and deliver a competitive experience. Key to success here is a solid understanding of the myriad of digital technologies, use cases, and how best to roll them out.

Proof points are necessary

Quantitative and anecdotal data is key to achieving leadership buy-in to your forward plans. You need the solutions, case examples and proven applications to support your strategic investment in a new future.

You still must be “all that”

Amidst all the disruption, innovation, and consumer upheaval comes the unabated demand for operational efficiency and effectiveness. Plan for the “must have” people, process, and technology needed to meet the expectations placed on you by senior management.

You need to connect, support, and inspire

Your people and your organization are looking to you for leadership. This event is designed for you to open up your most formidable challenges and forge lasting connections with your industry peers. Ultimately, you will leave the event feeling invigorated, inspired, and ready to enact purposeful change.

You’ll Collaborate With:

The right connections can open doors for you. At a Frost & Sullivan Executive MindXchange you’ll be surrounded by top-level executives in the customer contact and customer experience industry, who’ve been vetted by our team to ensure they are the right people for the content and focus of our event.

%