AN INTERACTIVE EVENT EXPERIENCE LIKE NO OTHER

Interactive discussion that is incredibly open and honest. Real world examples and insights from speakers on the leading edge of customer service and customer experience innovation. Creative networking that is not only fun but actually fosters real connections. A high level group of participants invested in the program that show up with willingness to share and support. Truly an event experience like no other.

Why Participate

Traditional ways are being challenged

Everything needs to be looked at with new eyes to remain relevant; be responsive; make room to innovate; and continuously evolve strategy and processes. You need fresh perspectives and insights.

Customer relationships have changed

You must align the relationship you want to have with your customers to the relationship they want to have with you. Success here is vital to the financial well-being of your organization.

You are competing for talent

The Great Resignation. The War for Talent. Work from Anywhere. Your workforce is critical to your success, it has been disrupted, and how you are navigating this is a much bigger part of the strategic conversation than ever before.

Proof points are necessary

Quantitative and anecdotal data is key to achieving leadership buy-in to your forward plans. You need the solutions, case examples and proven applications to support your strategic investment in a new future.

Best practices and lessons learned are critical

Need we say more? We’re excited to take you beyond your four walls! Customer Contact will connect you with a vetted group of high caliber participants for very interactive, candid conversations about what is working, and what is not as we innovate and create a new way of doing business.

You need to connect, support, and inspire

Your people and your organization are looking to you for leadership. This event is designed for you to open up your most formidable challenges and forge lasting connections with your industry peers. Ultimately, you will leave the event feeling invigorated, inspired and ready to enact purposeful change.

You’ll Collaborate With:

The right connections can open doors for you. At a Frost & Sullivan Executive MindXchange you’ll be surrounded by top-level executives in the customer contact and customer experience industry, who’ve been vetted by our team to ensure they are the right people for the content and focus of our event.

%