by Scott Merritt, Vice President, Global Head of Automation, Jacada | Sep 17, 2019 | CCW
$3B valuations on <$100M in revenue, marketing videos of people building RPA solutions while riding in race cars, suspended from cranes or while doing flips in an airplane… enough is enough. All this hype is grabbing headlines but what should grab your attention is...
by Scott Merritt, Vice President, Global Head of Automation, Jacada | Sep 17, 2019 | CCW
Recently, Head of Automation Scott Merritt sat down with the TechTalk team and discussed the ways in which organizations seek to benefit from customer service automation. Most of us think of automation as the software that enables us to request an Uber on our mobile...