Rob McDougall, President and CEO, Upstream Works Software

Customer Preference – It’s Personal

by Rob McDougall, President and CEO, Upstream Works Software | Feb 22, 2018 | CCS

By Rob McDougall, President and CEO Upstream Works Software I’ve been reading a lot recently about the importance of contact centers learning and understanding customer preference. According to industry magazines, predicting customer preference seems to be the thing...

Customer Preference – It’s Personal

Recent Posts

CONTACT US

ABOUT THE EVENT

QUICK LINKS