by Frost Sullivan | Sep 8, 2020 | CCS
Frost & Sullivan is thrilled to present our first Customer Contact VIRTUAL event. We’ve brought a growth mindset to our previously in-person Customer Contact Executive MindXchange, re-sizing, re-inventing, and re-invigorating it to offer a multi-dimensional...
by Frost Sullivan | Feb 25, 2020 | CCE, CCS, CCW
1. The Council is supported by a growth strategy company fifty years strong The Customer Engagement Leadership Council is underpinned by Frost & Sullivan, a growth partnership company that has been developing successful growth strategies for the global 1000,...
by Frost Sullivan | Apr 5, 2019 | CCS
Companies face many challenges on a daily basis. One of the most prominent is adhering to customer’s demands and tendencies in order to yield favorable customer satisfaction rates. Companies make many strides to increase customer satisfaction to include improving...
by Frost Sullivan | Mar 21, 2019 | CCE, CCS
When a company finds themselves with the capability of globally expanding their operations, it typically indicates they are successfully servicing their customer base. While this signals business accomplishments, moving forward with expansion can complicate the...
