by Becky Ayotte, Head of Solution Consulting, Tender Management and Project Coordination, Americas DHL | Jul 27, 2018 | CCE, CCS, CCW
Despite all the advancements that have been made in technology to enhance customer experience, one thing remains the same – a personal touch to customer service is still the foundation of a best-in-class customer experience. According to Kristin Smaby in Being Human...
