september, 2020

23sep3:05 PMZone 2. Workforce Management: Innovate, Create, and Communicate3:05 PM EDT Fab Facilitator: Andressa Marlan, Product Strategy Manager, Verint Customer Engagement Solutions

Event Details

Innovate your workforce management program in order to create new efficiency opportunities. This interactive session will unpack three new approaches for improving your scheduling and transparency in today’s constantly evolving contact center environment.

Call to Action:

    • Execute on new ideas to innovate your current scheduling workflows
    • Adapt the types of schedules that you create
    • Reinforce transparency and communication with team members

Time

(Wednesday) 3:05 PM EDT

Fab Facilitator

Andressa Marlan, Product Strategy Manager, Verint Customer Engagement Solutions

Speaker Link

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