september, 2020 Case History Zone 6: Deploying a Center of Excellence: How to Measure and Impact the Employee and Customer 22sep10:20 AMCase History Zone 6: Deploying a Center of Excellence: How to Measure and Impact the Employee and Customer10:20 AM Fab Facilitator: Lynn Olson, Vice President, Customer Experience Time(Tuesday) 10:20 AM Fab FacilitatorLynn Olson, Vice President, Customer ExperienceSpeaker Link CalendarGoogleCal