Augmented reality (AR), oft-confused with virtual reality (VR), is technology that overlays computer generated images onto the user's view of the real world. This mix of reality and virtuality is
Augmented reality (AR), oft-confused with virtual reality (VR), is technology that overlays computer generated images onto the user’s view of the real world. This mix of reality and virtuality is where the value proposition lies – blurring the lines between today and possibilities of tomorrow for an immersive consumer experience and customer support.
Call to Action:
Identify how AR technology can be leveraged to solve your real business needs
Plan for how AR can have a meaningful impact on the E2E customer journey
(Thursday) 3:50 PM EST
Ahmad Shabazz, Head of Global Community Operations, Snapchat Inc.
Why You Should listen to Ahmad:
Ahmad is a seasoned Customer Service professional, with a focus on technology and innovative solutions utilizing automation, workflows and proactive capabilities that are inclusive and helpful for the his team and customers.
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